Any product / service once purchased cannot be cancelled as the nature of our products/services being online as such, they are instantly delivered and/or the process of delivery gets initiated and cannot be stopped without any misuse/loss to us.
However, we will refund the payments to you in the following circumstances only:
- If there has been Duplicate Payment due to Error.
- If the Income Tax computed by EtaxAdvisor.com is inaccurate provided you send complete documentation of the data provided in connection with the other tax preparation method which shows the inaccuracy of tax computation made by us.
Request for refund of payment made to us must be made within 7 working Days from the date of payments.
Your request for a refund terminates your rights to use the EtaxAdvisor.com services and any related Warranties or Guarantees and further use of the product / service will be considered as misuse and can result into cancellation of the refund.
Refund of the fees you paid to EtaxAdvisor.com is the maximum relief granted in any event including but not limited to Computation, Printing, E-Filing, Filing Delay, Data Leakage, Security Breach, Data Loss or Non Availability of Service errors.
The grant of such request will be at the sole discretion of the EtaxAdvisor.com team and the customer consents to the same by his/her request application.
The refund so granted will be subject to verification of payment realized and after reduction of the taxes and/or finance charges as applicable (if any) for such transaction.
Request of reversal or refund of the transaction has to be made in writing and the same email ID should be used, the same used at the time of sending the data to EtaxAdvisor.com.